By Gartner forecasts that by the year 2022, about 40% of the total number of customer issues will be handled by an AI Support Agent.
By 3 Ways Automation Helps Bring the Best Out of Human IT Agents
IT Automation for effective IT Support team collaboration
By Innovation in Business Processes During COVID-19 using Automation
If you thought COVID-19 would lead to less work, and a laid back lifestyle for those working from home – you’re indeed very wrong. With COVID-19 brought with it new processes, extra phone calls, check-ins, task lists and more. For some, it brought huge inbound of orders and requirements for
