By There are myths and ambiguity around Conversational AI and this article is about demystifying them.
Transforming Customer Service with AI and Service Desk
Gartner forecasts that by the year 2022, about 40% of the total number of customer issues will be handled by an AI Support Agent.
By Ultimate Areas Where Artificial Intelligence is Enhancing Customer Experiences
Nearly 30% of the clients are forecasted to leave a brand and never return due to an awful experience, according to IDC.
By 3 Ways Automation Helps Bring the Best Out of Human IT Agents
IT Automation for effective IT Support team collaboration
By Advice for VCs Considering Investment in AI and Hyperautomation
Despite the economic uncertainty, VC investment in Artificial Intelligence (AI) and Hyperautomation remains strong. Emerging technologies is the fastest growing sector of activity as markets anticipate that organizations in all industries will increase their reliance on predictive analytics and cognitive intelligence. Executives around the world are embracing the adoption of
Robotic Process Automation In The Fight Against COVID-19: Part 4 – Banking, Financial Services, and Insurance
Banking, financial services, and the insurance industry have been termed as fundamental services all over the world. Naturally, in the midst of this pandemic and lockdown, banks and other lending organizations are going through terrific pressure to guarantee business continuity as usual for every basic activity. The significant effect of
Robotic Process Automation (RPA) vs. Hyperautomation
Out of all the advanced technologies today, Automation is one of the most leading technologies in the technical world. Most of the organizations today highly rely on automation and its tools. Robotic Process Automation (RPA) tools have paved its way towards almost every association to make process automation simpler. Hyperautomation
How To Leverage Hyperautomation To Transform Enterprises Across Industries
If you have been following the trends, 2020’s most buzz words are Covid-19 and Hyperautomation. Gartner has coined this word as the next step for the organizations in the automation journey. It was placed at the top of its list by Gartner in Top 10 strategic technology trends for 2020
Brace for more exciting AI trends in 2020
The year 2019 can be regarded as the time of awe-inspiring technological trends. No prior period has the wave of digital transformation like artificial intelligence, robotic process automation (RPA) and other emerging technologies created a heightened awareness. While artificial intelligence and its related software was the main focus, the year
What is Robotic Process Automation?
Robotic Process Automation is freeing up human labor from mundane repetitive work to provide additional capacity for more strategic work. RPA simply creates more value in less investment. Robotic process automation is the technology that allows anyone to program a software robot to emulate and integrate the actions of the
