By Gartner has unveiled the Top Strategic Technology Trends for 2021 at virtual IT Symposium / Expo. Read more.
Debunking the Myths around Conversational AI
There are myths and ambiguity around Conversational AI and this article is about demystifying them.
Transforming Customer Service with AI and Service Desk
Gartner forecasts that by the year 2022, about 40% of the total number of customer issues will be handled by an AI Support Agent.
By Ultimate Areas Where Artificial Intelligence is Enhancing Customer Experiences
Nearly 30% of the clients are forecasted to leave a brand and never return due to an awful experience, according to IDC.
RPA in the Fight Against Covid-19 Part 6 – Empowering Remote Workforce
RPA to support remote employee in Covid-19
RPA In The Battle Against COVID-19 – Part 5 Public Sector
RPA for Public Sector in Covid-19
By 3 Ways Automation Helps Bring the Best Out of Human IT Agents
IT Automation for effective IT Support team collaboration
By Advice for VCs Considering Investment in AI and Hyperautomation
Despite the economic uncertainty, VC investment in Artificial Intelligence (AI) and Hyperautomation remains strong. Emerging technologies is the fastest growing sector of activity as markets anticipate that organizations in all industries will increase their reliance on predictive analytics and cognitive intelligence. Executives around the world are embracing the adoption of
Robotic Process Automation In The Fight Against COVID-19: Part 4 – Banking, Financial Services, and Insurance
Banking, financial services, and the insurance industry have been termed as fundamental services all over the world. Naturally, in the midst of this pandemic and lockdown, banks and other lending organizations are going through terrific pressure to guarantee business continuity as usual for every basic activity. The significant effect of
Robotic Process Automation In The Fight Against COVID-19: Part 3 – Travel & Hospitality
Robotic Process Automation (RPA) is driving the automation world even during this challenging period which the world is currently fighting. It is specifically empowering all types of industries to automate their end-to-end business processes with the best and most efficient RPA software bots – digital workers that perform repetitive and
