What is Hyperautomation?

According to Gartner, who has coined the term Hyperautomation, is an effective combination of complementary sets of tools that can integrate functional and process silos to automate and augment business processes.

“Gartner named Hyperautomation as the #1 trend in its report on Top 10 Strategic Technology Trends 2020.”

Technology leaders are always under pressure to focus on tactical routine process automation using Robotic Process Automation (RPA). This provides a quick solution by automating rule-based mundane tasks but processes are not always simple. They may be long and critical in nature with no fix steps to complete.

The real challenge is to scale beyond automating these routine processes. To automate the complex process, RPA is no longer enough which create siloes of process automation.

To automate the complex cross-functional process, the new approach is required. This approached is named as Hyperautomation.

Unlike RPA, Hyperautomation focuses on taking into consideration multiple tools and technologies to automate the process end-to-end. Complex process automation requires cross-functional support, integration of tools and automation of possible processes.

Hyperautomation is aimed to break the silos of automation and help scale automation enterprise-wide.

[Also Read: Brace for more exciting AI trends in 2020]

Hyperautomation can be enabled by DigitalOps which is a process framework to simplify, measure and manage processes across the enterprise. The DigitalOps offers a wide array of tools and technologies like iBPMS, workflow engine, decision management suite, low-code application platforms and others.

Hyperautomation – Unlocking Automating Tasks

Hyperautomation is not just about completing the tasks with robotic process automation (RPA). RPA was one of the primary steps in the development of this kind of technology. The salient feature about hyperautomation is its knack to loop the humans into this process for end-to-end automation.

As Accenture indicates, businesses can then pursue with its collaborative intelligence. With the help of this groundbreaking technology, today, human’s can not only work side by side but can work together. Employees are now learning automation tools advanced software with the guidance of machine learning. Also, due to the advancement of hyperautomation, companies are now able to rely on their employees to wrap up the work before deadlines.

It’s About Consistent Interoperability

There are mainly two focuses which are to be made here. In the first place, there’s a huge contrast between integrating and coordinating well. Not just the automation tools are required to fit flawlessly into an organization’s current tech stack, but they also need to function without requiring an excessive amount of lifting from IT.

The platform must have the ability to plug as well as play into a broad range of different-different tools so as to achieve hyperautomation.

Secondly, the unified quality for hyperautomation is to interoperate and make the efficient use of automated tools. So as to achieve the desired scale, organizations must have the ability to create a stage that coordinates with a wide range of best-of-breed tools together.

Currently, the lines between the vendors are highly distorted, whereas the organizations that will succeed in hyperautomation will efficiently include smart tools in order to cover the scope of automation itself (identity, investigate, design, automate, measure, monitor and re-evaluate).

Automation Tools That Will Help Achieve Hyperautomation

One of the leading components of hyperautomation is that it is built with a unique ability to develop a union of various forms of automation, all of which complement each other flawlessly with an end-goal of providing maximum value. Following are some of the significant types of automation that will help in developing the organization’s hyperautomation strategy.

Robotic Process Automation (RPA)

RPA is a significant type of process automation solution which empowers business users to easily automate the routine and mundane tasks which are based on a progression of activities.

Intelligent Business Management

This one is that kind of automation that exceeds the reach of RPA. Rather than targeting a single automating task, it involves an over-all set of tasks from start to end workflow.

Artificial intelligence

AI illustrates the range of intelligent procedures accessible in an organization’s tech stack, including trending Artificial Intelligence (ML), that broadly empowers programming to discover data forms, natural language processing (NLP), as well as intelligent optical character recognition (OCR).

Advanced analytics

Analyzing and examining all the data by making the use of various tools and techniques to measure further experiences into a business’ procedures, predict business results, and accordingly provide suggestions to enhance the decision-making ability to acknowledge highest worth and ROI.

Advantages of Hyperautomation

The ongoing and trending automation tools focus on easing employees from prosaic, time-demanding tasks that don’t decidedly add to their experience or utilize their time in the best possible way.

Workforce Enablement

Equipped with the intensity of hyperautomation and its proposals, the representatives/employees of the organizations are now easily automating numerous processes within their area of work. At the same time, work is completed progressively, quicker than ever, with the assets accessible to them. Limiting manual tasks helps them to concentrate on more productive and critical work.

Employee Skill-Structuring

Automation now, not only opens the door of opportunity for IT professionals but it also unlocks its doors for a business user to turn into automation leader within their area of expertise, enhancing the skills of both, technical as well as non-technical employees.

Systems Incorporation

With hyperautomation, an organization can integrate previously incompatible tools and technologies.

Digital Swiftness

With the help of various types of intelligent automation tools working together, your organization can travel beyond the benefits in terms of technology and give a new meaning to digital sharpness and adaptability at scale.

Return for Capital Invested

By making the use of analytics, business organizations can now easily track any ROI acknowledged with reference to the departments optimized, processes automated and money invested on the basis of weeks, months and years.

To summarize, Hyperautomation is a mix of new-age tools and technologies like RPA, Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP) and enterprise applications like SAP, Salesforce, Service desk, Microsoft Office and more.

What do you think? Let us know in comments.

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